The Whitehall Houston, Houston ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

1700 Smith Street, Houston, Texas, United States, 77002

“The hotel is perfectly situated in the city center, just a short walk to Toyota Center, making it a great base for exploring downtown Houston.”view full review

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“An exceptional hotel experience with outstanding service throughout” view full review

Top location:Highly rated by recent guests(8.7)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site at USD 45 per day.

Wireless internet is available in public areas for free.

Other information

A full breakfast is served at the price of US$15 per person per day.

Pets are allowed on request.

English, Spanish, Italian, Arabic

Year renovated:2012

Number of floors:12

Number of rooms:259

Former name

Crowne Plaza Houston Downtown

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard King Room

Max:

3 persons

22 m²

Bed options:

1 King-size bed

Coffee machine

Air conditioning

room details

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Standard Double Room Two Double Beds

Max:

4 persons

24 m²

Bed options:

2 Double beds

Coffee machine

Air conditioning

room details

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Standard Double Room Two Double Beds Disability Access

Max:

4 persons

37 m²

Bed options:

2 Double beds

Shower

Coffee machine

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Houston 1.0 km

Airports

William P. Hobby (HOU) 19.5 km

George Bush Houston (IAH) 34.2 km

Train

Downtown Transit Center Station500 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Culinary Experience

“I dined at Edgar's Hermanos during my stay and was blown away by the food. The Southern Fried Stuffed Chicken I ordered was a standout, perfectly seasoned and cooked. I also had the Pork Belly Benedict for breakfast, a good twist on the classic. Each meal I had was not only tasty but also well-presented. The service was really good, making dining here a highlight of my visit.” view full review

Perfect Venue for Events

“The facilities at The Whitehall Houston are excellent for conferences and events. During my stay, I attended the annual Houston Round-Up, and I was impressed by the multitude of meeting rooms and large ballrooms that could be subdivided to fit our group's needs. The layout was well thought out, allowing smooth transitions between sessions and meals.” view full review

Comfortable Accommodations

“I really enjoyed my room at The Whitehall Houston. The bed was incredibly comfortable, providing me with a great night's sleep. The air conditioning and heating controls were easy to navigate, ensuring I could set the perfect temperature. The room was spacious and included a large flat-panel TV with a wide variety of channels, making it a perfect retreat after a long day.” view full review

Well-Appointed Bathroom

“The bathroom in my room was equipped with all the necessary amenities and maintained a clean, stylish look. I appreciated having ample bathroom supplies, which enhanced my overall comfort during the stay. The shower had excellent water pressure, making for a refreshing experience after each day of activities.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Services

Free shuttle service
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Sun terrace

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub

Media

Flat-screen TV

Location

1700 Smith Street, Houston, Texas, United States, 77002

Map view

1700 Smith Street, Houston, Texas, United States, 77002

City landmarks

Aquarium

Downtown Aquarium

1.5 km

1500 McKinney St

Discovery Green

1.8 km

Stadium

Toyota Center

1.4 km

501 Crawford St

Minute Maid Park

2.2 km

Park

Buffalo Bayou Park

1.4 km

Stadium

BBVA Compass Stadium

2.0 km

Convention Centre

George R Brown Convention Center

1.8 km

Park

Sam Houston Park

810 m

600 Travis Street

JPMorgan Chase Tower

1.5 km

Church

Co-Cathedral of the Sacred Heart

640 m

2403 Milam St

Houston Fire Museum

720 m

Park

Sesquicentennial Park

1.3 km

105 Sabine St

Buffalo Bayou Park Cistern

1.0 km

1200 Travis St

Houston Police Department Museum

600 m

Wells Fargo Plaza

Downtown Tunnels

710 m

1400 Memorial Drive

Police Officer's Memorial

1.2 km

1320 Main St

First United Methodist Church

600 m

Museum

Buffalo Soldiers National Museum

2.0 km

Cemetery

Glenwood Cemetery

2.8 km

Theater District

990 m

Downtown Hico

Historic Downtown Hico

970 m

Church

Christ Church Cathedral

1.4 km

Night club

Spire Night Club

600 m

Museum

Museum of Printing History

2.3 km

Store

Spec's Wines

690 m

2225 Louisiana Street

Randalls

770 m

Mall

GreenStreet

770 m

Church

Annunciation Catholic Church

1.6 km

Night club

Cle

790 m

Nearby

Between Walker and Rusk Sts. east of Smith St.

Tranquility Park

480 m

Restaurants

Edgar's Hermano

80 m

1700 Smith Street

Brazos Restaurant at the Crowne Plaza Hotel

10 m

1700 Smith St

Part & Parcel

180 m

1700 Smith St The Whitehall

District 7 Grill

380 m

501 Pierce St

429 American Grille

500 m

Restaurant

Christian's Tailgate

550 m

2000 Bagby St Suite 106

Cyclone Anaya's Mexican Kitchen

590 m

309 Gray Street

Gyu-Kaku Japanese Bbq Dining

490 m

510 Gray St Ste A

Oakmont

590 m

1916 Baldwin St

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

Friendly Staff

Convenient Location

Room Size

Maintenance Issue

7.8/10

Very good

Rooms

7.3

Location

8.7

Service

9.0

Dining

7.0

4.5/5 based on 1071 reviews

#14 of 612 hotels in Houston based on Tripadvisor

James

United States, December 2023

7.0/10

The hotel is very nice, but there were some downsides like the humid room without a refrigerator and the lack of hanging space for clothes. However, the tub and shower combo were good. The location was comfortable and conveniently close to everything, but the dining experience was below expectations.

Rooms

6.0

The room felt like the size of a city bus and lacked a refrigerator. The humidity was uncomfortable. The tub and shower combo was the only highlight.

Service

9.0

The staff provided exceptional customer service, from the valet to the front desk. They were informative, courteous, and quick to respond to our needs.

Location

8.0

The location was very comfortable and close to all the action. It was perfect for relaxing, having a cocktail, and being near everything in the area.

Dining

5.0

The dining experience wasn't up to par. Order off the menu was decent but the overall experience was lacking.

Facilities

7.0

The facilities were rather basic, without any standout features.

Virginia

United States, October 2023

8.6/10

I truly enjoyed my stay at the hotel. The rooms were a little warm and could have used some upgrading, but overall, they were very clean and comfortable. The service was top-notch, with super friendly and personable staff providing a feel-at-home Southern Hospitality experience. The location was wonderful, offering easy access to downtown attractions and surrounded by high-end restaurants. The dining experience, especially the breakfast, was superb, although a bit pricey. The facilities were well-equipped and maintained, adding to the overall positive experience.

Rooms

8.0

I found the rooms to be very clean and comfortable, equipped with all the necessities, although a bit warm at times.

Service

9.0

The service at the hotel was exceptional, with the staff being super friendly and attentive, making me feel truly welcome.

Location

9.0

The hotel's location was fantastic, right in the heart of downtown with easy access to key attractions and surrounded by great dining options.

Dining

8.0

I must say, the breakfast here was outstanding, probably the best I've ever had at a hotel. However, the pricing was a bit on the higher side.

Facilities

9.0

The facilities at the hotel were well-kept and included everything I needed for a comfortable stay.

Randall

United States, September 2023

8.2/10

My stay at the hotel was a mixed experience, with some highs and lows. The rooms were smaller than usual, but mine was the perfect size, beautifully decorated, and even had a lovely Christmas tree. Although I had to switch rooms due to a broken item, the staff was incredibly friendly and nice, which made my rough day a bit better.

Rooms

8.0

The room I stayed in was the perfect size, with nice decor and even a pretty Christmas tree.

Service

9.0

The staff at the hotel were very warm, friendly, and had that southern charm about them. Despite the room issue, they were all very nice and helpful, making my stay more enjoyable.

Location

9.0

The hotel's location was great, within a 5-minute walking distance from the Midtown Area of Houston. This convenient location made it easy for me to explore bars and restaurants in the area.

Dining

8.0

The dining experience at the hotel was everything I needed. The menu had good selections, and the service was fast, helping me kickstart my day.

Facilities

7.0

The hotel facilities were quite good, providing everything I needed for a comfortable stay.

Friendly Staff

Room Size